Contract staff of the National Identification Authority (NIA), engaged in the nationwide Ghana Card registration for children under 15, are demanding unpaid wages for October and November 2024.
The affected workers, known as “Team One Nationwide,” assert that despite fulfilling their responsibilities, they have not received any payment, partial or full, for their efforts.
Repeated attempts to resolve the issue through letters and consultations with NIA leadership have been unsuccessful, leaving the workers frustrated and seeking urgent intervention.

Matilda Tsri, spokesperson for the group, voiced their concerns in an interview with Citi News, saying: “Despite our diplomatic efforts, the NIA has provided no formal communication regarding payment. Meanwhile, other teams involved in the same exercise have already been paid.”
“The work was between NIA and the Health Insurance and the NIA said they would take care of team one and the Health insurance said they would take care of team two and team three but for us in team one, we will be sorted out by the health insurance.”
“We were expecting our salaries to drop in December but along the line somewhere in December, our colleagues in teams two and three received their salaries but we didn’t so we made calls to our head office and the management office on why we haven’t received our salaries but they replied that the NIA is responsible for that so we should have patience and we have been placing a call to then on the issue but till now the money hasn’t dropped.”
The workers also allege that the NIA directed them to the National Health Insurance Authority (NHIA) for payment. However, the NHIA has denied any responsibility, redirecting them back to the NIA, and leaving the contract staff in limbo.