NCA expressed concern over difficulty it is facing in trying to determine cause of cable cuts

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The National Communications Authority (NCA) has expressed worry over the current challenges it is facing in trying to determine the cause of recent cuts in the undersea fibre optic cables which is crucial for internet connectivity in Ghana.

On Thursday, March 14, the Authority issued a public alert about multiple disruptions to undersea cables that had significantly affected mobile and fixed data services across the country.These disruptions, which occurred in Senegal, Cote d’Ivoire, and Portugal, impacted several undersea cables responsible for carrying international traffic, leading to a substantial degradation of data services nationwide.

According to the Authority, Mobile Network Operators had backup systems on other cables and efforts are in top gear to restore full services.

The Director General of the NCA, Dr Joe Anokye explained in an interview on Tuesday,March 19,revealed that the distance between the four subsea cables makes it extremely difficult to determine the cause of the cuts.

“These 4 cables in Ivory Coast, Cote D’Ivoire, ACE, one of them is called Ace. That’s the one closer. it’s about 118km or so. Between that cable and the next cable is about 11 kilometres and just to put it in context, you know, 11 kilometres is from, like, you know, the general post office to Accra Mall.”

“The distance between that cable SAT-3 and the next cable, which is the main one, is allegedly to be about 67 kilometers, which is like from Accra Mall to Suhum. And all 3 were compromised.

The distance between Main One and WACS, it’s also 77 kilometers. This is Suhum to Nkawkaw. So it is very difficult to determine exactly what happened,” he said.