The Consumer Protection Agency (CPA) has called for legal action against five E-Commerce platforms operating in Ghana, including Temu, over the sale and distribution of imported products that have not been certified or registered by the Food and Drugs Authority (FDA) and the Ghana Standards Authority (GSA).
In a statement issued on June 2, 2026, and signed by Nana Prempeh Okogyeabour Aduhene, Executive Director in charge of Mediation and Arbitration, the agency said investigations had revealed that the platforms were facilitating the commercial sale and delivery of imported products without complying with mandatory regulatory requirements.
According to the CPA, Ghanaian law requires all imported products intended for commercial sale to be certified and registered by the FDA and GSA before they are placed on the market. It noted that some of the products being sold through the platforms include medicines and health devices, which require FDA approval because of their potential impact on public health.
The agency said its recommendation followed a series of consumer complaints involving defective and potentially unsafe products purchased through the platforms.
It cited a case in which a cream marketed as a belly-fat reduction product allegedly caused severe skin burns to a consumer. In another incident, an electronic device reportedly exploded while being charged.
The CPA said the incidents highlighted the risks associated with the sale of unregistered and unvetted imported products to consumers.
It urged online marketplaces and delivery service providers to ensure that all imported products offered for sale comply with FDA and GSA regulations, warning that operators found in breach of the law could face legal sanctions.
The agency also reaffirmed its commitment to working with the FDA, GSA, and the Ghana Revenue Authority (GRA) to identify and remove unregistered and non-compliant products from both physical and online marketplaces.
